Support
Need help with MediFlow AI? Here's where to look, and how to reach us directly.
Frequently Asked Questions
Is the AI clinical assessment a replacement for a doctor?
No. Every AI-generated assessment is explicitly labeled as decision support and carries a disclaimer that it must be reviewed by a licensed clinician before it informs care. The platform is built around a human-in-the-loop review at every clinical decision point.
What happens if a drug interaction is detected?
Doctor and pharmacist approval on that prescription is blocked until the interaction check comes back safe. This safety gate cannot be bypassed from the workflow UI.
Who can see a patient's data inside MediFlow AI?
Access is role-based across admin, doctor, pharmacist, and patient roles, so a given account can only reach the endpoints and data appropriate to that role.
Is there a way to explore the API directly?
Yes. Every endpoint is documented on the API Reference page, and a running backend instance also exposes interactive Swagger docs at /docs.